Expertise

IT Services

Cyquent’s IT Services enable you to manage ever changing technology management cycles in a cost-effective manner. It will reduce the total cost of ownership (TCO) of your technology assets and align IT with your core line of business.

  • Data Management

    Master Data Management, Data Analytics, Data Extraction, Data Compilation, Data Classification, Data Inference & Analysis, Database Management, Database Monitoring, Performance Optimization
  • Healthcare Informatics & Electronic Health Records Consulting Services

    HIT Software Implementation, Workflow Optimization, CMS Merit Based Incentive System (MIPS) Preparation & Submission, Health Information Exchange (HL7, FHIR, CRISP), Registries (Abstract & Submission), Electronic Prescribing, Medical Speech to Text Integration, Health System Integrations (Hospital EHRs, Billing, Imaging, Practice Management), Clinical Decision Support, Population Health Management, Training
  • Application Support & Maintenance

    Constant Product/Solution Maintenance, Product Enhancement Management, Software Lifecycle Management
  • Quality Assurance

    Independent Verification & Validation, Outsourced QA Processes
  • Infrastructure &  Network Management

    Network Architecture & Design, Infrastructure Audits, Performance Tuning and  Optimization
  • Customer Relationship Management

    Non-voice Contact Centre Processes, Outsourced Sales and Marketing Activities

Our time-tested and proven processes have resulted in numerous success stories for all our clients. Initially our core transition team comprising of Project Manager(s), Technical Leads and Business Analysts engage with your managers, subject matter experts (SME) and architects to quickly understand your technology, process and methodology. Thereafter we setup up service levels and protocols to ensure seamless maintenance and support and subsequently meet and exceed agreed service level agreements (SLAs). Our approach focuses on long-term service reliability, root-cause analysis, troubleshooting, and performance reporting. This frees up internal resources for critical IT initiatives, optimizes overhead of supporting business and reduces total cost of ownership (TCO).